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FAQ

Frequently Asked Questions

  • How long can I get the feedback after we send the inquiry?

    We will reply to you within 12 hours of the working day.

  • Are you a direct manufacturer or trading company?

    We are a cosmetics manufacturer, but we also have our own international trade department, we produce and sell ourselves.

  • What products can you offer?

    We produce various types of cosmetics to meet customers' comprehensive needs in powder and wax-based products.

  • Can you do customized products?

    Yes, we are mainly doing customized products according to the customers’ drawings or samples.

  • How about the capacity of your company?

    We produce 540,000 pieces of eye shadow (powder), 50,000 pieces of lip oil, 10,000 pieces of lip gloss, and 20,000 pieces of mascara every month.

  • How many employees of your company? what about the technicists?

    The company has more than 100 employees, including more than 10 professional and technical personnel.

  • How do guarantee the quality of your goods?

    First of all, we will have the corresponding inspection after each process, for the final product, we will be based on the customer's requirements and the customer's national standards for inspection.

  • What’s the payment term?

    when we quote for you, we will confirm with you the way of transaction, fob, cif, cnf, etc. For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.the most common way is by t/t. l/c is also acceptable.

  • How to deliver the goods to us?

    Usually, we ship the goods by sea, or we can use railway or road transportation.  If the customer's goods are urgent, we can also air freight.  Yiwu Airport, Hangzhou Airport, and Shanghai International Airport are very close to us.

  • Where are your products mainly exported to?

    Our products are mainly exported to the United States, Britain, France, Russia, Mexico, Brazil, Saudi Arabia, India, Australia, Canada, Thailand, and more than ten countries and regions.